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Privacy Policy

1. Intro
The proper handling of personal information is extremely important to us.
We therefore take great care when processing and protecting your personal information. This is done in accordance with the terms and conditions of the Data Protection Act.

To ensure your privacy as far as possible, we adhere to the following core values:

Information: We wish to inform you about why and how we process personal information. This is described in our privacy statement
Limited collection: We take great care to limit the information we collect to only that which is necessary for our services
No personal marketing: We will never share your personal information for marketing purposes. Never
Right of access and correction: We respect your right to access, correct, or delete your personal information.

This privacy and cookie statement describes how we implement these core values and how we respect and protect your right to privacy. We strongly urge you to read this statement carefully.

2. Use of personal information
We only store and use personal information that has been directly provided by you.

3. Purposes of data processing
The personal information we collect is exclusively used for the following purposes:

to process your order
to meet our legal obligations
to inform you about our developments

4. Types of personal information
We can process the following personal information you provide:

name
address
date of birth
e-mail address
phone number
VATnumber

5. Third Parties
We will not share your personal information with third parties at all.

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Richard
- Feb 19, 2020
- 1 min read

Tracking Shipments

By placing your order on our web site, you have in fact created an entry in our database, which will track the end to end completion of your order.

The workflow management process immediately confirms the order by email and the order status moves to 'Awaiting processing'. This is where the E-set will come out of the warehouse or will be assembled. Once the box completed, the expedition team takes over.

The expedition process starts by the creation of a Shipment label on the application of the Belgian International Post office. The label is fixed on you package, which is now ready to go.

At this stage, the tracking ID is already visible, at least in the Belgian Post International App.

Keep in mind that the package might be ready to go for a few days as we usually ship at the end of the week.

Once the box sealed, we update the order database with the Shipment tracking ID, and the workflow management send you a new email.

Another tracking method might be 17TRack :

Ooppppsss Sometimes, you have to go one level further ...

... and ...

----------- MAGIC !!!!!!!!

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